Frequently Asked Questions

 

Why to buy from LOIZOSHOUSE?

LoizosHouse is a pioneering furniture company and manufacturer founded in 1993 with an aim to give both a neoclassical and innovative aspect in decoration.

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Is there a warranty for LOIZOSHOUSE furniture?

LoizosHouse principal is trust and the satisfaction of its customers. Due to this reason, it gives a year warranty for the damages in solid wood and two years for the damages in the colour of the wood. For further information, visit the terms of use.

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Which is the cost of transport and placement?

The placement and transferring (of products) with a total charge over 150€ is free of charge within the prefecture of Attica. Otherwise (total charge under 150€) there is an extra charge depending on the postcode of the area. Also, transfers in the rest of Greece are supported in cooperation with specialized transport agencies with the corresponding charge. For further information, visit the terms of use.

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Which are the ways of payment?

Ways of possible payment that LoizosHouse company supports, are by debit or credit card, deposit at a bank account or the full payment at the store in cash (all of the above are applied only for the code products listed on our website). For custom order confirmation, the prepayment of 30% of the total price of the order is required and the full payment of the rest 70% must be made two days before the delivery of the order.

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How much time will it take to receive my furniture?

Every product has a different delivery time which is listed on its description. For custom orders, the delivery time is defined after communication with the store.

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Can I order on-line or by telephone?

For on-line orders, you just have to follow the on-line order form which is specially designed for your easier assistance. Another way to place your order is to communicate with our store.

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Where is all the LOIZOSHOUSE furniture manufactured?

LoizosHouse furniture is manufactured exclusively in Greece, complying with the quality and material-technical infrastructure of the European specifications (e.g. ecological colours, wood with low moisture etc.)

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Can I make my own design?

Of course you can, our company can materialize any wood and metallic manufacture, as long as you follow the special custom order form. This way we can give you the suitable offer.

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Can I have my order delivered outside Greece?

Loizos House, undertakes to send furniture outside Greece in cooperation with transport companies. These transport companies have specialized staff that pack and transfer your furniture with safety. The customer is charged extra for deliveries outside Greece and the final cost is calculated according to the cubic metre of the package and the postcode.

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Will I have to measure my space before I purchase a piece of furniture?

The measurement of your space is necessary both for the exact offer of price of the furniture and the faster preparation of your order.

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